Contact Customer Support

IDEXX Products & Services Support

Analyzers & SNAP tests


IDEXX Reference Laboratories


Laboratory results are available at

Free nationwide FedEx service with IDEXX-Direct service

IDEXX Diagnostic Imaging


IDEXX Telemedicine Consultants


Invoice Questions: 1-800-814-1147

Fax ECG Transmission: 1-888-357-0321

Diagnostic Information Management

VetConnect PLUS: 1-888-433-9987

Software & Services

Cornerstone software and hardware: 1-800-695-2877

Practice Solutions: 1-888-224-4408

IDEXX Pet Health Network Pro: 1-855-627-6570

rVetLink Referral Management Solution: 1-877-690-8994

ezyVet: 1-844-439-9838

IDEXX Business Support

Questions about your order?

If you need information or have questions about your order for in-house tests and supplies, call us at 1-888-79-IDEXX .

Questions about your billing statement?

If you have questions about invoices or monthly billing statements, please refer to the sample invoice , sample statement and frequently asked questions , or call us at 1-800-814-1147.