VetConnect PLUS
Your go-to diagnostic resource for fast, effective clinical decision-making
IDEXX DecisionIQ

- Gain a holistic view of all IDEXX diagnostics for every patient.
- Spot trends and abnormalities, evaluating patients’ historical results with easy-to-use analyte graphs.
- Interpret results and determine next steps with differential diagnoses and expert guidance.
- Send personalized client-friendly result summaries directly from the app.
- View real-time test order status for every patient—anytime, anywhere.
First-time user?
Activate your VetConnect PLUS account by calling 1-888-433-9987
Access differential diagnoses to help interpret patient results
Click to view guidance from the latest industry protocols, research, and publications compiled by board-certified IDEXX medical affairs specialists. Learn more .
Share diagnostic results with referral practices, specialists, and clients
Save valuable time by sending key findings with point-and-click ease.
Add tests to orders
See how simple and fast it is to order additional tests within VetConnect PLUS instead of calling.
Spot trends and abnormalities
Compare results over time with graphical views of a patient’s complete diagnostic history
Test order status
Easily confirm that your order was received and know when to expect results.
Manage cases on the go
with the mobile app
Access test status, graphs and trends, and differential diagnoses 24/7
VetConnect PLUS mobile app
Now with advanced features, designed to move your practice forward


Upgraded experience
We simplified navigation and made it easier to use graphs, trends, and differential diagnoses.

Better personalization
Get greater access to both filtered and unfiltered diagnostics lists. All with the same great notifications.

Enhanced views
Save time with easier-to-read pathology and cytology reports.
See the difference our upgrade can make
Ready to take advantage of the new features?
Sign in to the VetConnect PLUS mobile app:
Need help with your
sign-in credentials
?
Have questions about the upgrade?
These FAQs should help
.
Note: Mobile upgrades are subject to App Store approval. Timing of availability on your device may vary.
3 ways to access VetConnect PLUS:

World-class global support and resources
Customer Support
- 1-800-248-2483
-
24 hours a day, 7 days a week
Resource Center
User guides, release notes, videos, manuals —everything you need to get the most from VetConnect PLUS.
New feature: Simplified sharing through VetConnect PLUS
Now your clients' email addresses from your integrated practice management software can automatically appear in VetConnect PLUS. If you use AVImark, Cornerstone, ImproMed Infinity, IntraVet Classic, or IntraVet SQL, and you are interested in opting in to this new feature, fill out the form below and an IDEXX support technician will reach out within 1–2 days.